In our ongoing efforts to improve and expand support we offer round-the-clock problem solving service. Our Technical Support Team is composed of specialists familiar detailed with our device operation. With this knowledge they provide customers with efficient user-friendly assistance to troubleshoot most of problems that can occur.  Asking the right questions is key to getting the right answers.

• E-mail Support: E-mail works best for simple questions or requests. Use our support feedback form to get your question in front of the proper tech as quickly as possible or e-mail us support@guramex.com directly. Be sure to provide as much information as possible including your contact information, the name of the product and a detailed description of the problem. Your inquiry will be answered in the order in which it is received.
• Phone Support: If you have an in depth question, you may want to give us a call instead and get one on one service. Phone support allows our highly skilled Technical Support Professionals to help resolve your issue in "real time." There are a lot of back-and-forth questions that usually need to be asked, so for faster service and to ensure that we use your time wisely, please be in front of your production switcher when you call us at : (+995) 322 755-655

You can also contact your local distributor for technical support and/or service.